FynkTech
FynkTech
AI Voice & Chat Automation

AI & Automation

AI Voice & Chat Automation

Transform customer interactions with intelligent conversational AI that understands, responds, and delivers exceptional experiences 24/7.

Who this is for

  • Support teams handling high chat, WhatsApp, and phone volume
  • Businesses that need 24/7 coverage with human handoff when it matters
  • Teams ready to integrate AI with CRM, helpdesk, or internal tools

The problem

Manual support does not scale: wait times grow, costs rise, and customers expect instant answers across channels. You need conversational AI that stays on-brand, remembers context, and escalates cleanly to people.

What you get

  • Voice and chat agent design aligned to your brand and policies
  • NLU, speech, and messaging flows with escalation rules
  • CRM and helpdesk integration (APIs, webhooks)
  • Knowledge base connection and conversation monitoring
  • Handoff docs, training, and launch support

How we work

Typical timeline: Smaller chat or voice pilots often ship in a few weeks; multi-channel and deep integrations take longer. TODO: verify typical timelines per scope.

  1. 1

    Intelligent voice assistants

    Design natural voice flows with NLU, speech-to-text, text-to-speech, and multi-turn conversation management.

  2. 2

    Advanced chat automation

    Deploy chatbots for FAQs through complex troubleshooting with intent recognition and analytics.

  3. 3

    Integration & customization

    Connect channels, train on your data, and tune monitoring for ongoing optimization.

Tech we often use

Voice & chat platforms (e.g. Vapi, Twilio) — TODO: verify stack per projectNode.js / Python backendsLangChain / LLM providersCRM & helpdesk APIsSupabase / PostgreSQL

Related work

Dialcom

CRM and voice AI platform for lenders — AI receptionist, CRM, and OMS.

Visit dialcom.ai

Pricing

Starting price: TODO — we share a clear quote after discovery.

What affects your quote:

  • Scope and number of integrations
  • Timeline and team size
  • Ongoing support and iteration needs
  • Channels (voice, web, WhatsApp)
  • Languages and compliance needs

Ready to talk?

Talk to an expert, message us on WhatsApp, or use the site chat when available — we will reply as soon as we are online.

Prefer chat? Open the assistant on any page — we will follow up using our published reply promise when offline.